If you signed up for our emails or you have a discount code, you can apply that directly in the cart.

Just add your coupon code during checkout where it asks for “Discount” and then click “Apply”. It will automatically deduct from your total amount. You can apply one discount at a time.

We accept all primary forms of payment including:

• All major credit cards (Visa, Mastercard, Discover, and American Express)
• PayPal
• Amazon Pay
• Google Pay
• Shop Pay

We also offer a buy now, pay later option with Shop.

We use Shopify's secure checkout, the same trusted, encrypted system used by online stores worldwide, so your card details are always protected.

We also have fraud prevention measures in place on every order. Don't just take our word for it, check out our reviews from real customers before you buy.

We will do our best, but we process most orders very quickly (often within an hour). If you made an error in your order, please contact us immediately.

Tracking numbers are sent as soon as an order is processed. Each product has different processing and shipping times, but most process within 2-3 business days and ship within a week.

Digital items are sent within 10 minutes. Please check your spam/junk folder before reaching out, since that's almost always where it's hiding.

If you see a design you love but it's only available on a pair of shoes, leggings, or blanket, let us know and we might be able to create something for you.

Most of our products ship everywhere in the world. Some of our suppliers, unfortunately don't ship to some locations, including Alaska.

If you live in the U.S. and run into this issue, let us know and we can see what we can do.

It depends on what you ordered and where you’re summoning it to.

A tracking link will be emailed to you the moment your items are en route.

🛠️ Apparel Made For You On-Demand: Boots, Shoes, Hooded Blankets, and Leggings
Production Time: 5–10 Business Days (Monday–Friday)
Shipping Time: 2–4 Weeks depending on your location

Woven Blankets, Journals, and T-Shirts:
Production Time: 2-3 Business Days (Monday–Friday)
Shipping Time: 5–10 Business Days depending on your location

All other physical products:
Fulfillment Time: 2-3 Business Days (Monday–Friday)
Shipping Time: Within 2-3 weeks. (Some of our partners take a bit longer to ship, but most items will arrive within this timeframe.)

Digital Products: Instantly. If you don't receive it within 10 minutes, check your spam and junk mail folders, then email us.

Not at this time. We recommend patience. Or time travel.

Because some of our products ship from different places from different suppliers, so they take different routes to reach you. By having our suppliers ship to your directly, we are able to keep our shipping fees low.

Our digital downloads come as PDFs, perfect for printing, journaling, or referencing.

Yes! They're designed for easy printing into your Book of Shadows or spell journal. A standard home printer works fine, just print at full size for the best results.

It's yours forever. Return to the email with your link to redownload anytime, or contact us if you can't find it.

The Witchy Planner is built to be annotated, so you'll want an app that lets you write or type directly on a PDF. GoodNotes, Notability, and Xodo all work well, and any similar PDF annotation app will do the job too. We just don't recommend using it on a phone as those are too small.

We don't recommend using the witchy planner on a phone. It's a much better experience if you use it on a tablet, desktop, laptop, or even printed.

Totally get it, here's the quick version:

1. Open it in a PDF annotation app, not just a regular PDF viewer and make sure you're not on your phone. GoodNotes, Notability, and Xodo all work well. This matters because regular viewers let you look at the planner but not write on it.
   
2. Make sure you're in edit or annotate mode, not navigation or viewing mode. This is the most common snag, most apps have a toggle for this, usually a pen or pencil icon.
   
3. It's undated, so you choose where to start. Just write in your own dates as you go, no need to match it to a specific month or week.
   
4. Use the typing or handwriting tool in your app to fill it in, just like you would a paper planner, except you can erase and redo as much as you want.

If you get stuck on a specific step, send us a screenshot of what you're seeing and we'll point you in the right direction.

Digital Products (Planners & Downloads)

If your digital download or planner isn't
working for your device, feels too complicated, or Mercury retrograde
messes up your file sync, don't worry. Send us a quick note and we will
gladly issue a full refund or send you a corrected format.

Footwear (Shoes and Boots)

Ordered the wrong size? We've got your back (and your feet). Because we want you to feel both magical and comfortable, we offer one free size replacement
per footwear order. You don’t even have to ship the original pair back
to us. Donate them to a friend, a local shelter, or someone in need.

Everything Else

Everything else on our site is
custom-printed just for you or sourced directly from our suppliers and
other independent small businesses.

Because of this, we cannot accept returns or exchanges if you simply change your mind or order the wrong apparel size.

If an item doesn't fit your current vibe,
we warmly encourage regifting it to someone who might need that exact
bit of magic in their life.

If an item arrives physically damaged, has a printing defect, or was the wrong item entirely, we will replace it or refund you instantly.

Reach out to our support team within 30 days of delivery. Contact them here.

Include your Order Number and a clear photo of the damage or defect.

Let us know if you prefer a replacement or a full refund and we'll take care of the rest. No return needed.

The Pagan Grimoire is online school for witches and anyone curious about witchcraft, magic, the sabbats, and the esoteric. We also make witchy, gothic, and mystical gear for those who live the lifestyle and sell ritual tools to support your practice.

We don't love waiting for a reply either. We are based in Los Angeles and get back to most emails within 24 hours during our hours (Monday-Friday, 9am-6pm, PST).During big sales or holidays, it might take a little longer.

Yes! We offer e-gift cards in any amount. They're great to give to witchy friends, partners, and family members. You can order them here.