Most of our products ship everywhere in the world. Some of our suppliers, unfortunately don't ship to some locations, including Alaska.

If you live in the U.S. and run into this issue, let us know and we can see what we can do.

It depends on what you ordered and where you’re summoning it to.

A tracking link will be emailed to you the moment your items are en route.

🛠️ Apparel Made For You On-Demand: Boots, Shoes, Hooded Blankets, and Leggings
Production Time: 5–10 Business Days (Monday–Friday)
Shipping Time: 2–4 Weeks depending on your location

Woven Blankets, Journals, and T-Shirts:
Production Time: 2-3 Business Days (Monday–Friday)
Shipping Time: 5–10 Business Days depending on your location

All other physical products:
Fulfillment Time: 2-3 Business Days (Monday–Friday)
Shipping Time: Within 2-3 weeks. (Some of our partners take a bit longer to ship, but most items will arrive within this timeframe.)

Digital Products: Instantly. If you don't receive it within 10 minutes, check your spam and junk mail folders, then email us.

Not at this time. We recommend patience. Or time travel.

Because some of our products ship from different places from different suppliers, so they take different routes to reach you. By having our suppliers ship to your directly, we are able to keep our shipping fees low.

It's yours forever. Return to the email with your link to redownload anytime, or contact us if you can't find it.

Digital Products (Planners & Downloads)

If your digital download or planner isn't
working for your device, feels too complicated, or Mercury retrograde
messes up your file sync, don't worry. Send us a quick note and we will
gladly issue a full refund or send you a corrected format.

Footwear (Shoes and Boots)

Ordered the wrong size? We've got your back (and your feet). Because we want you to feel both magical and comfortable, we offer one free size replacement
per footwear order. You don’t even have to ship the original pair back
to us. Donate them to a friend, a local shelter, or someone in need.

Everything Else

Everything else on our site is
custom-printed just for you or sourced directly from our suppliers and
other independent small businesses.

Because of this, we cannot accept returns or exchanges if you simply change your mind or order the wrong apparel size.

If an item doesn't fit your current vibe,
we warmly encourage regifting it to someone who might need that exact
bit of magic in their life.

If an item arrives physically damaged, has a printing defect, or was the wrong item entirely, we will replace it or refund you instantly.

Reach out to our support team within 30 days of delivery. Contact them here.

Include your Order Number and a clear photo of the damage or defect.

Let us know if you prefer a replacement or a full refund and we'll take care of the rest. No return needed.